Privacy policy

This policy explains what personal information Eden Tali collects when you visit our store or place an order, how we use it, and the choices you have.

Information we collect

Contact and order details: your name, email address, phone number, shipping and billing address, and the items you order.
Payment details: entered at checkout and handled by our payment providers. We do not receive your full card number.
Device and usage data: your IP address, browser type, device, pages viewed and how you arrived at our store. We collect this with cookies and similar tools.
Messages: emails or other messages you send to us.

How we use your information

We use it to process and ship orders, send order updates, provide customer support, prevent fraud, keep our store secure and improve how it works. If you sign up for marketing emails, we use your email address to send them, and you can unsubscribe at any time.

Who we share it with

We share information only as needed to run the store. This includes Shopify, which hosts our store and checkout, our payment providers, shipping carriers and other service providers who work for us. We may also share information when the law requires it. If you choose Shop Pay, Shopify handles your information under its own terms and privacy policy.

We do not sell, rent or trade your personal information to anyone.

Cookies

We use cookies to keep your cart, remember your preferences and understand how the store is used. You can block or delete cookies in your browser settings. Some parts of the store may not work without them.

How long we keep it

We keep personal information for as long as needed to fulfil orders, meet legal and accounting duties, resolve disputes and enforce our terms.

Security

We use reasonable measures to protect your information. No method of transmission or storage is fully secure, so we cannot guarantee absolute security.

Your rights

You can ask us to tell you what personal information we hold about you, to correct it or to delete it. California residents have additional rights under California law, including the right to know what we collect, to request deletion or correction, to opt out of the sale or sharing of personal information and to be treated equally when you use these rights. To make a request, email support@edentali.shop. We may need to verify your identity first.